Security

Protecting Patient Data

Hanley Consulting places utmost importance on safeguarding patient data in collaboration with the NHS and digital tools. We adhere to strict security protocols, ensuring the confidentiality and integrity of patient information. Our commitment includes continuous staff training, robust encryption, and compliance with NHS data protection guidelines. Patient trust and data security are at the core of our services. 

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We're an accredited Supplier

Crown Commercial Service
Crown Commercial Service's Digital Support & Inclusion Framework
Cyber-Essentials-logo
UK Government's Cyber Essentials Certification
NHS Digital approved supplier
NHS Digital approved supplier
GDPR Compliant
GDPR Compliant
NHS Digital Data Security and Protection Toolkit Assured (ODS Code: J8B1T)
NHS Digital Data Security and Protection Toolkit assured (ODS code: J8B1T)

Frequently Asked Questions

We employ robust security measures, including encryption, access controls, and routine security assessments, to ensure the utmost protection of patient data.

We strictly adhere to GDPR and NHS data policies, implementing comprehensive data handling practices to comply with legal requirements and safeguard sensitive information.

Patient records are stored securely, with restricted access to authorised personnel only, guaranteeing the highest level of confidentiality.

Our digital products undergo regular updates, security patches, and continuous monitoring to proactively prevent and address security threats.

Information Governance compliance involves rigorous policies and procedures that we rigorously follow to protect data and maintain compliance with regulatory standards.

Yes, we conduct frequent security audits and assessments to identify vulnerabilities and maintain a high level of security across our systems.

We have strict protocols, including data encryption and access controls, to ensure the secure handling of sensitive patient information.

If you suspect a security breach or have data concerns, please promptly contact our dedicated support team for immediate assistance. Your security is our top priority, and we are here to address any concerns you may have.

Policies and Agreements

  • Privacy Policy details our approach to managing personal data
  • Terms of Use for utilising Hanley Consulting products and services
  • Data Sharing Agreement for health and care data (request below)

Data Privacy Impact Assessments

When utilising Hanley Consulting’s (Hanley Health Ltd) products and services, the responsibility for completing a DPIA lies with the data controller (your organisation). As a data processor, we are unable to perform this task on your behalf. Nevertheless, in our commitment to assist you, we have provided guidance by pre-filling essential sections of DPIA Templates for:

  • Hanley Consulting Staff and Patient Engagement Service (Surveys)
  • Telephony and Website Managed Services
  • Social Media Management Services

Your Trusted Partner in Digital Healthcare

Whether looking for a complete managed service or to co-create new innovative models of care, we're here to support you.

Hanley Consulting Team Photo

Leave your details below to request a Data Sharing Agreement for signature

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