Select ‘Book Urgent Appointment’ from the list, this may be listed as ‘Symptom Checker’ depending on your local surgery’s settings.
Before starting the symptom checker, you will first be asked a question to rule out any red flags which require urgent attention. Once you have selected ‘none of the above’ from the list of emergencies listed, you will then be prompted to give your main symptom. You can use voice/speech or text to give answers.
You will then be shown a list of all of your appointments. Select the appointment you would like to cancel by clicking on it.
Once you have selected the appointment you would like to cancel, you will need to confirm your cancellation by selecting ‘Cancel Appointment’.
Another prompt will then ask if you are sure. Selecting ‘Yes’ will then cancel your appointment. The practice system is then automatically updated and your appointment is cancelled.
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